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Contact Us

Contact Us


Sales & Support operating hours:
Mon-Fri: 9:30am - 6:00pm EST (Excluding US Federal & Canadian National Holidays).

Please allow 3-6 hours for a response to your inquiry.  ( During Office Hours )

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. An auto-response message will be sent to you confirming the receipt of your trouble ticket.

Any support request sent after office hours or during the weekends will be answered on the next business day.


 
Open New Support Ticket Submit a new support request. Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please click on the "Ticket Status" link below. A valid email address is required.
 
Check Ticket Status Check status of previously opened ticket. we provide archives and history of all your support requests complete with responses.
 

By Mail USA:
EPUFFER INC.
909 3rd Ave. Suite 1314
New York, NY, 10150

New York: 718-374-6030, California 323-500-4010, Florida: 305-290-392

Contact Us from Overseas: +1 718-374-6030 | FAX: 1-866-464-3133

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