Warranty and Delivery
FREE SHIPPING
We now offer Free Shipping for orders of $50 or more. All orders under $50 are shipped using the carrier' standard rate.
* Free Shipping offer is only available for orders shipped in the continental United States and excludes Alaska, Hawaii, APO/FPO addresses.
Please Note: Free shipping is offered for purchases handled by USPS First-Class Service. If free shipping is selected, we cannot offer any guarantee of delivery or accept any liability for lost orders. All delivery issues should be addressed with your local post office. Once your order has been shipped, you will receive an email confirmation with an order tracking number and information on how to track your package.
We make every effort to immediately ship all orders placed and paid for by 2:00pm EST (excluding federal holidays).
EPUFFER's Underage Delivery restriction policy.
All first time product orders, which fall under ePuffer's age verification program, sent using USPS Adult Signature Restricted Delivery service. A valid ID and the signature of a specific addressee who must be 21 years of age or older is required at the time of delivery. United States Post Courier will not release the package under any circumstances to anyone not meeting these requirements.
Priority shipping option is handeld by USPS Delivery Service.
Orders placed before 3PM ( Mon-Fri ) will be delivered within 1-3 working days.
Orders placed after 3PM ( Mon-Fri ) will arrive within 2-4 working days.
Orders placed on Friday after 3PM and over the weekend are sent on Mondays (excluding holidays).
30 DAY MONEY BACK GUARANTEE!
We're so confident you'll love your EPUFFER Electronic Cigarette & Vaping devices, we'll let you test drive them for 30 days with no risk ( for hygienic reasons, the disposable models and eliquids are excluded from this offer). If you are not satisfied with your vape, you can return it for any reason within 30 days of the receipt date.
1 YEAR LIMITED WARRANTY
All products are sold with the understanding that the purchaser has independently determined the suitability of the product for their own use and come with 1 year limited warranty. ( Limited Warranty: Atomizers / Heating coils - 14 days, Liquamizer tanks - 30 days, Batteries and Personal Charging Cases - 90 days, E-Pipe Bowls - 180 days, USB and Wall Chargers - 1 year ).