ePuffer Vape Company
ePuffer is intended for adults who want to switch from combustible tobacco products.

If you are not legally able to purchase tobacco or nicotine products in the place where you live, please do not enter this site.

You must be 21 years of age or older to access this website
NO, I am under 21

By entering this website, you agree to our terms and conditions and our privacy policy.
WARNING: This product contains nicotine. Nicotine is an addictive chemical.
FREE SHIPPING ON ALL U.S. ORDERS OVER $50

ePuffer Customer Service USA - Contact Us


Updated Sales & Support operating hours: Mon-Thur: 10AM - 6PM EST | Fri: 10AM-4PM EST ( Excluding Federal Holidays).

Please allow 3-6 hours for a response to your inquiry. ( During Office Hours )

To streamline support requests efficiently, we utilize a Ticket system. Every ticket has a unique number, which you can use to access responses online. For your reference, we provide a complete history of all support requests and replies. You will receive an auto-response message confirming receipt of your ticket.

Any support request sent after office hours or during the weekends will be answered the next business day.

If you do not receive replies or notifications, please check your spam folder.

 
Open New Support Ticket Submit a new support request. Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please click on the " Check Ticket Status" link below. A valid email address is required.
 
Check Ticket Status Check status of previously opened ticket. we provide archives and history of all your support requests complete with responses.

 

 

 

 

Contact By Mail:

ePuffer
909 3rd Ave. Suite 1314. New York, NY, 10150
United States

Mailing Address:
2348 80th St. 1st Floor, Brooklyn, NY, 11214
United States

TOLL FREE: 855-378-3337, New York: 718-374-6030, Florida: 305-290-3925

Contact Us from Overseas: +1 718-374-6030 | FAX: 1-866-464-3133