ePuffer Vape Company
ePuffer is intended for adults who want to switch from combustible tobacco products.

If you are not legally able to purchase tobacco or nicotine products in the place where you live, please do not enter this site.

You must be 21 years of age or older to access this website
NO, I am under 21

By entering this website, you agree to our terms and conditions and our privacy policy.
WARNING: This product contains nicotine. Nicotine is an addictive chemical.

ePuffer Customer Service - Contact Us

 

Dear customers!

Please note, that our Customer Service office will be closed from April 19 to April 23 and will re-open Wednesday April 24.

ePuffer Team wishes you and your loved ones a very Happy Easter!

ePuffer Management.


Sales & Support operating hours: Mon-Fri: 10:00am - 6:00pm EST ( Excluding Federal Holidays).

Please allow 3-6 hours for a response to your inquiry. ( During Office Hours )

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. An auto-response message will be sent to you confirming the receipt of your trouble ticket.

Any support request sent after office hours or during the weekends will be answered on the next business day.
 
Open New Support Ticket Submit a new support request. Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please click on the " Check Ticket Status" link below. A valid email address is required.
 
Check Ticket Status Check status of previously opened ticket. we provide archives and history of all your support requests complete with responses.
 

 

Contact By Mail:

EPUFFER Inc.
909 3rd Ave. Suite 1314. New York, NY, 10150
United States

TOLL FREE: 855-378-3337, New York: 718-374-6030, California: 323-500-4010, Florida: 305-290-3925

Contact Us from Overseas: +1 718-374-6030 | FAX: 1-866-464-3133