Warranty and Delivery
We offer free First Class shipping for U.S. orders of $50 or more.
Please Note: Free shipping is offered for purchases handled by USPS - The U.S. Postal Service. If free shipping is selected, we cannot offer any guarantee of delivery or accept any liability for lost orders. All delivery issues should be addressed with your local post office. Once your order has been shipped, you will receive an email confirmation with an order tracking number and information on how to track your package.
We make every effort to immediately ship all orders placed and paid for by 2:00pm EST (excluding US Postal / Canada Post Holidays).
EPUFFER's Underage Delivery restriction policy for the state of California.
All first time product orders, which fall under ePuffer's age verification program, sent using USPS Adult Signature Restricted Delivery service. A valid ID and the signature of a specific addressee who must be 21 years of age or older is required at the time of delivery. USPS will not release the package under any circumstances to anyone not meeting these requirements.
* Free shipping applies only to addresses within the lower Continental 48 United States.
USPS Priority Delivery Service
Orders placed before 2PM ( Mon-Fri ) will be delivered within 1-3 working days.
Orders placed after 2PM ( Mon-Fri ) will arrive within 2-3 working days.
Orders placed on Friday after 2PM and over the weekend will be shipped on Monday.
Updated Canada Shipping Rate Schedule:
We now offer Free Shipping for Canadian orders of $100 or more, and $5.00 flat rate shipping for orders $50 or more. All orders under $50 are shipped using the carrier' standard rate.
30 DAY MONEY BACK GUARANTEE!
We're so confident you'll love your new EPUFFER Electronic Cigarette, we'll let you test drive it for 30 days with no risk. If you are not satisfied with your purchase, you can return it for any reason within 30 days of the receipt date.
1 YEAR LIMITED WARRANTY
All products are sold with the understanding that the purchaser has independently determined the suitability of the product for their own use and come with 1 year limited warranty. ( Limited Warranty: Atomizers / Liquamizers – 14 days, Batteries and Personal Charging Cases - 60 days, E-Pipe Bowls - 180 days, USB and Wall Chargers - 1 year ).