ePuffer Winter Holidays Operating Hours

Dear Customers,

Please note! Our office will be closed for Christmas and New Year holidays as follows:

December 25-26-27- Closed
December 31 - January 1 - Closed

ePuffer team wishes you and your loved ones safe and joyful holidays!

Updated Sales & Support operating hours: Mon-Thur: 10AM - 6PM EST | Fri: 10AM-4PM EST ( Excluding Federal Holidays).

Please allow 3-6 hours for a response to your inquiry. ( During Office Hours )

To streamline support requests efficiently, we utilize a Ticket system. Every ticket has a unique number, which you can use to access responses online. For your reference, we provide a complete history of all support requests and replies. You will receive an auto-response message confirming receipt of your ticket.

Any support request sent after office hours or during the weekends will be answered the next business day.

If you do not receive replies or notifications, please check your spam folder.

Submit a new support request. Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please click on the " Check Ticket Status" link below. A valid email address is required.

 

Check status of previously opened ticket. we provide archives and history of all your support requests complete with responses.