Testimonials

Overall the product is great. Only issue I had was with the shipping (USPS). I requested a tracking number 3 times and still got nothing. That’s not EPUFFERS fault. Still really annoying and wish USPS can be more professional about a 250$ product being left on my doorstep.

***Customer Service Reply***
Once an order is processed and its status changes, an automated email is sent. If you do not receive notifications via email, please check your spam mail folder and mailbox settings and make sure ePuffer is listed as an authorized email sender, so that our messages are not blocked. Your order is at a post office ready for a pickup and one of our agents will message you a tracking link directly.

I love the Epuffer. I would never buy another brand "Kudo's"

Found the Snaps and never looked elsewhere. Great selection of types and strengths. I’ve already nought extra for a friend to try and love. Thank you for a great product backed by super service!

Wanted to give you 3.5 stars actually. Like the concept of the e-puffer product. But I found myself having to constantly charge the battery.

Reply from ePuffer Customer Service:

Hi Cindy, you may want to upgrade to a high capacity SNAPS battery.

The violet pods work great, I really like these!

I love company. Folks are kind, knowledgeable, go above and beyond to place an order for you. If they need to call you back they do it. Amazing customer service. Reliable delivery. Thank you all so much. Happy New Year.

I was skeptical when I first ordered e-puffer...not any more! The batteries last forever, the e-liquid is delicious (I chose Apple) and the service is caring and beyond expectations - Thank you!

If I could give this company and it’s staff 100 stars, I would! Epuffer has a fantastic lineup of top quality products, all across the board. I love to keep it simple these days so I’ve been a huge fan of their SNAPS kit. Literally, the best ecig kit you can find anywhere on the market from top to bottom. Right off the bat, you can see and feel the fine quality, and unmatched realistic aesthetics of the SNAPS E-Cig kit. Best I’ve ever seen.
Their customer service is the best I’ve ever received from a vape company. It’s actually probably the best I’ve ever received from any company. I’ve had the pleasure of working with Lisa with a few minor issues and she did not hesitate to take care of business for me with the quickness and made sure that everything was 100%. I agree with the person who suggested to give Lisa a raise! Lol. She’s one of the best in the business. Service is prompt and there is no question that epuffer puts in every effort into keeping their customers well taken care of. Shipping is fast and dependable, probably the fastest I’ve experienced.
I’ve been vaping for years and have dealt with them all and have spent too much money trying to find the perfect set up to fulfill every single vape need I have. Epuffer hit the mark in every way possible. Please trust me when I say that Epuffer has to be one of the best vape companies on this earth. Phenomenal hardware, awesome liquid options, and what really sealed the deal for me was their customer service and the realistic concept of their products. I’m excited to buy their Ecigars soon to give them a try. I’m definitely a loyal customer for as long as I vape :) PLEASE GIVE EPUFFER A SHOT!!!!! They might change your life.

These people (especially Lisa) are so easy to work with - I buy the mocha ones and really enjoy - 1.2 mg - give Lisa a raise - thanks - Bob

I have enjoyed using Epuffer products over the last few years. There is something for everyone.

Highly recommend these products.